Customer Service Executive

Job Summary

Job Title:
Customer Service Executive

Job Domain:
Banks/Insurance/Financial Services

Function:
Other, Financial Services, Banking, Investments, Insurance

Skills:
Executive

Location:
Uttar Pradesh - Ghaziabad

Experience:
0 Year(s) - 1 Year(s)

Salary:
Not Disclosed by Recruiter

Job Type:
Permanent

Company Name:
Muthoot Fincorp Ltd

Qualification

Any Graduation - Any SpecializationUnder Graduate - Any Specialization
Any Post Graduation - Any Specialization

Job Description

We have a permanent position open for Customer Service Executive position with Muthoot Fincorp Ltd for Locations in Ghaziabad.

* To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
* Promote and maintain positive relations with all contacts, customers and potential customers.
* Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
* Responsible to handle day to day transactions.
* Maintain all data and records related to daily transactions.
* To handle customers queries and provide effective, timely and instant resolution.
* Excellent communication skills in Local Language and English language is mandatory.
* The candidate should posses good negotiation skill and interpersonal skill.
* The qualified candidate should possess good skills in sales & marketing and customer service.
* Graduates with more than 0 - 1 yr. experience in Sales/Marketing/Operations in Banking/Micro Finance industries preferred.
* Excellent Inter-Personal and Presentation Skills.



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