Walk-in for Customer Service Associate from 21 May- 26 May 2017

Job Summary

Job Title:
Walk-in for Customer Service Associate from 21 May- 26 May 2017

Job Domain:
Call Center/BPO/KPO

Function:
ITES/BPO/KPO/Customer Service/Operations

Skills:
Communication Skills: Willingness to work in 24*7 enviornment Excellent communication skills (writ

Location:
Maharashtra - Pune

Experience:
1 Year(s) - 5 Year(s)

Salary:
Not Disclosed by Recruiter

Job Type:
Permanent

Company Name:
Kalkrit Bpo Services Pvt Ltd

Qualification

Any Graduation - Any Specialization

Job Description

Job Description :

We invite Freshers and Experienced candidates with good communication skills for below role.

Current Role :Customer Service Associate

Walk-in dates : 21st May to 26th May 2017 (Monday to Saturday)

Timings: 10AM to 6PM

Venue:1st Floor, shiv chandra plaza, opp sai motors, walhekarwadi road,chinchwad, sector-33 PUNE, Maharashtra - 411033,India

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Knowledge & Skills Required

Communication Skills:

Willingness to work in 24*7 enviornment

Excellent communication skills (written and verbal)

Ability to communicate correctly and clearly with all customers

Excellent documentation skills

Good comprehension skills ability to clearly understand and state the issues customers present

Ability to concentrate follow customers issues without distraction to resolution

Good composition skills ability to compose a grammatically correct, concise, and accurate written response

Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

Ability to use a desktop computer system

Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

Excellent typing skills

Demonstrates understanding of the Internet, Amazon.com website, and competitor websites

Demonstrates an ability to successfully navigate websites

Demonstrates a proficient knowledge of email applications

Demonstrates an ability to learn in various media

Ability to successfully adapt to changes in the work environment

Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast- paced environment

Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide solutions

Walkin Date : 05/22/2017 - 05/26/2017
Walkin Time : 10:00 a.m - 06:00 p.m

Walkin Venue :
Venue:1st Floor, shiv chandra plaza, opp sai motors, walhekarwadi road,chinchwad, sector-33 PUNE, Maharashtra - 411033,India



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